Ridian Technologies
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Piper Operations Live Google Sheets intelligence over product feedback

Piper Feedback Intelligence

Live operational insights from Piper feedback across teachers, students, and product workflows.

Review outputs

This first pass stays deterministic: it reads sheet rows, normalizes headers, and produces useful heuristics without faking an LLM layer.

Operational workflows

Each action refetches live analysis and focuses the relevant output.

Total feedback

All normalized rows returned from the current sheet tab.

Top feedback type

Highest recurring issue category from the analyzed set.

Top severity

Most common severity label after normalization.

Average rating

Only shown when a numeric rating is present in the source rows.

Top context

Most affected page or interaction context from live feedback.

Severity breakdown

Lightweight operational view of issue intensity across the current Piper sheet slice.

Feedback type mix

Top recurring issue themes, useful for triage and backlog shaping.

Momentum heatmap

Most common learning friction moments and requested support types.

Context matrix

Affected screens and routes
Context Count
No context data yet.

Operating notes

  • Waiting for live feedback analysis.

Results

Operational summary

Total feedback items
Top feedback type
Top severity
Average rating
Top affected context
Generated at

Recent evidence

Latest normalized rows from the Piper sheet. This stays honest: if the source is empty or unavailable, this panel says so.

No evidence loaded yet.

Recommended fix

Affected screen
User problem
Proposed UI change
Expected impact

Teacher feedback table

Filtered for teacher-like roles
Feedback category Issue description Frequency Severity Suggested fix
No teacher feedback yet.

Codex patch prompt

A copyable engineering prompt will appear here once live analysis completes.

No prompt available yet.

Trend detection

  • No trend data yet.

Action matrix

Category Count Severity pattern
No matrix yet.

Product experiment

Ready for live Piper feedback

Connect the Google Sheet through Netlify environment variables to move from waiting state to real operational intelligence.